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Houses rely on solid foundations to stay up. So too should businesses. It all starts with a roadmap.

You can call it whatever you like. There are those who plan and those who don’t. Successful plans outline where you’re going, what’s going to happen next, and when you’re going to get there.

The people that don’t plan. They fail themselves and the businesses that rely on them.

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Roadmaps don’t have to be hard. They ARE essential to moving forward in a methodical, understood, and reduced risk way.

What is an IT Roadmap?

An IT roadmap is a visual document that communicates the plan for technology initiatives at the organization. A roadmap typically outlines when, why, and what technology solutions will be implemented to help the organization move forward while avoiding costly mistakes.

There are various categories and approaches to building a technology roadmap. However, roadmaps for IT teams generally fall into two different parts: systems roadmaps and technology roadmaps.

Systems roadmap

A systems roadmap identifies the systems that enable core capabilities across the organization. It outlines your current capabilities, your future needs, and the improvements you plan to make in order to reach your strategic goals. This roadmap would communicate plans about the major systems used to run your business. These might include technologies like your customer relationship management system (CRM), enterprise resource planning system (ERP), data analytics platforms, and identity management tools.

Technology roadmap

A technology roadmap shows the technology currently available today and highlights improvements that are scheduled in the future. This typically involves cloud strategies and migration of data centres. A technology roadmap also considers when a technology may be scheduled for end-of-life. For example, when a core CRM system is being replaced by a new one, a technology roadmap will highlight when support for the current CRM will end and when the new CRM will be brought online.

As companies outline their strategic goals and initiatives to help them achieve their vision, they can use a these roadmaps to determine which technologies to pursue and outline their implementation plans. A technology roadmap helps ensure that technology and infrastructure investments will meet the short-term and long-term goals of the organization.

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Why do companies need a technology roadmap?

Companies utilize various technologies to support their employees. The collection of these systems and technologies are often complex and resource-intensive. Therefore, the overall infrastructure must be planned and implemented in an organized manner.

Ultimately, the purpose of a technology roadmap is to align key stakeholders, such as Engineering, IT, and other business units, by creating a plan of action to implement new technology solutions or maintain existing ones. This plan helps teams better grasp the requirements needed to reach the end goal and provides a clear path for the desired use case for the organization.

What’s in a roadmap?

The key components of a technology roadmap include:

  • Goals
  • New system capabilities
  • Release plans
  • Milestones
  • Resources
  • Training
  • Risk factors
  • Status reports
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The most effective roadmaps are developed based on input from each of the key stakeholder teams. This allows the organization to understand the objectives and needs of each area.

Technology roadmap stakeholders include:

  • IT
  • General managers
  • Product management
  • Project management
  • Operations
  • Engineering
  • Finance
  • Sales and marketing
  • Legal
  • Other groups specific to your industry

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