Sidekick knows that when time is limited, being inclusive, managing expectations and decisive delegation are all essential ingredients to a project completion of this magnitude. With only six months available, leaning into partnerships both internally and with third-parties became the order of the day.
Assessing the current environment was eye-opening and baselines were promptly set. The infrastructure had been limping along for years and suffered from underfunding in both talent and hardware. Systems that had been originally put in place hadn’t been upgraded since. Remote locations had variable, unique networks and inventory wasn’t tracked. The relationship established MSPs was sporadic without clearly defined channels. The environment was as close to a complete redo as it could be. Clearly a unified, cloud-based, easy-to-manage and scalable network platform was required.
Immediately we brought in the established MSP, Bulletproof, and got the ball rolling. Having prior experience implementing and moving data centres, we knew gathering network hardware can take a long time to arrive, not to mention implementation during live operations. Thankfully Bulletproof leveraged their relationships and we met with Meraki quickly thereafter.
“When do you need all the gear?”, the sales rep asked. We had decided on a complete firewall, switch, access point redo across 21 locations for future sizing and capability.
“Tuesday”, I replied, knowing how long it could take.
“Seriously? or is that Tuesday next year?”
“Seriously. You should see the timeline on all the other stuff!”
“Ok, we’ll see what we can do”, after a long, long pause on the phone.
Thankfully, to their credit both Meraki and Bulletproof exceeded expectations and delivered on time.