Digital transformation is not ONLY about technology, or IT. Most digital technologies provide possibilities for efficiency gains and customer intimacy. But if people lack the right mindset to change and the current organizational practices or structure are flawed, DT will simply magnify those flaws.

We help reduce culture shock and confusion while speeding transform to meet your deadlines.



While there is evidence that digital transformation is more successful when companies approach the challenge full heartedly – rather than just dipping a toe in the water – being late in adopting a digital business model, is as bad as not starting the process at all.

Businesses that transform into a digital model early enjoy better growth rates and margins in a context where the value is getting redistributed. They often experience network externalities that improve their operational profitability, and they are better positioned for the competition coming from platform companies.

We help get you there.

Don't get frustrated. We can help!


Every company is a technology company and must offer digital customer-level experiences to both their employees and customers. To not embrace transformation is to be left behind.

What’s Involved?

Yes, there can be a LOT to do. It can cause anxiety and stress. We help you through it. Some things to keep in mind:

  • Figure out your business strategy before you invest in anything. Leaders who aim to enhance organizational performance through the use of digital technologies often have a specific tool in mind. “Our organization needs a machine learning strategy,” perhaps. But digital transformation should be guided by the broader business strategy.
  • There’s no silver bullet. No single technology that will deliver “speed” or “innovation” as such. The best combination of tools for a given organization will vary from one vision to another.
  • Leverage insiders. Organizations that seek transformations (digital and otherwise) frequently bring in an army of outside consultants who tend to apply one-size-fits-all solutions in the name of “best practices.” Our approach to transforming our respective organizations is to rely instead on insiders — staff who have intimate knowledge about what works and what doesn’t in their daily operations.
  • Design customer experience from the outside in. If the goal of DT is to improve customer satisfaction and intimacy, then any effort must be preceded by a diagnostic phase with in-depth input from customers. 
  • Recognize employees’ fear of being replaced. When employees perceive that digital transformation could threaten their jobs, they may consciously or unconsciously resist the changes. If the digital transformation then turns out to be ineffective, management will eventually abandon the effort and their jobs will be saved (or so the thinking goes). It is critical for leaders to recognize those fears and to emphasize that the digital transformation process is an opportunity for employees to upgrade their expertise to suit the marketplace of the future.
  • Bring Silicon Valley start-up culture inside. Silicon Valley start-ups are known for their agile decision making, rapid prototyping and flat structures. The process of digital transformation is inherently uncertain: changes need to be made provisionally and then adjusted; decisions need to be made quickly; and groups from all over the organization need to get involved. As a result, traditional hierarchies get in the way. It’s best to adopt a flat organizational structure that’s kept somewhat separate from the rest of the organization.
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From energy and environment to fitness and healthcare, digital transformation is opportunity to succeed.

People make it work

Isn’t it just tech?

Technologies such as Edge, Cloud, Artificial Intelligence, and Extended Reality (AR/VR/MR) are driving the digital transformation across industries. At Sidekick, together with our customers, we customize this transformation to improve asset and operations lifecycles through human insight and collaborative innovation. Each transformation journey is unique. We work with our customers to maximize return on capital and improve profitability with the industries we serve.

Work With An IT Strategic Partner Who Actually Understands.

Contact Us Today!